Job Details

Inside Sales Head                                               

Job Description

• ·         Lead an entrepreneurial life and grow a brand from a very small size to a big brand
• ·         Disrupt a traditional centre-led industry with Inside Sales
• ·         Create a strong inside sales channel and Drive the inside sales for the company
• ·         Build, manage and grow a team of energetic salespeople & Increase overall conversion% for the company
• ·         Set sales protocols and inculcate data-driven approach
• ·         Ensure that individual and the inside sales targets are met by the team
• ·         Responsible to manage, nurture and drive a team
• ·         Responsible to help company shift from feet-on-street model to inside sales
• ·         Report to Founders for strategic decisions to optimize leads and increase sales
• ·         Conduct regular review of all inside sales reps' performance and organize training sessions for under-performers
• ·         Conduct the training for the inside sales rep
• ·         Nurture the leads at every stage until it's closed
• ·         Prepare periodic reports and present to the management
• ·         Listen to team members feedback and resolve any issues or conflicts
• ·         Monitor all calls to ensure that due procedures and quality standards are strictly adhered
• ·         Monitor team performance and report on metrics
• ·         Motivate team members & Oversee day-to-day operation
• ·         Recognize high performance and reward accomplishments
• ·         Understand all organizations products, services, procedures and guidelines and communicate same to all team members
• ·         Working close to team target to meet the organization deliverables and success
• ·         Maintain the due diligence reports to ensure client data is secured
• ·         Should add value to sales strategy and ideas

Candidate's profile:

• ·         Any graduation but MBA from tier I or II will be preferred
• ·         Must have 4-10 yrs experience in heading the inside sales department
• ·         Must have excellent spoken and written communication
• ·         Excellent command over sales and lead management
• ·         Strong analytical skills
• ·         Should be a quick and effective decision maker with proven record of successful decision making